For most orders payment is due in full before project has commenced.
For multiple and larger orders a partial payment can be arranged to start project. Payment is due in full when project is completed. (See definition of completed custom order).
Definition of completed custom order is when the product has been built and a picture of the product can be provided.
Payment in full is required prior to product being shipped out.
Cancel within 24 hours of payment and receive a refund minus 10% of cost of purchase.
Returns and Refunds
No Refunds or Returns
A request for a refund can be submitted in writing if product is lost or damaged during shipping. A replacement may be arranged if item is lost or damaged during shipping or a refund when approved by the shipping company.